If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.
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Box Office

Want to get your hands on some great tickets? Here's how.

NOTE: For all ticket inquiries, please call AXS: 1-888-9-AXS-TIX (1-888-929-7849).  Open daily 6am-8pm.

Online

Purchase tickets online at AXS.com
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Phone

Purchase tickets via phone: 1-888-9-AXS-TIX (1-888-929-7849). Available daily: 6AM-8PM

Box Office

Have questions about your tickets? Please reference our Ticketing & Reserved Seating FAQ's: 

Learn more about your already purchased mobile tickets here.

The Regency Ballroom Box Office is only available on show days, and opens at the door time.

To avoid Service Charges, purchase tickets (*$2 box office fee applied to each ticket at the following locations):

  • The Warfield Theatre (982 Market Street) on Sundays between 11am-4pm.
  • The Regency Ballroom on any show night once the doors have opened.
  • On the day of the event once doors are open and if tickets are still available.

The Regency Ballroom is unable to verify or guarantee the authenticity of tickets which were not purchased directly through an authorized sales channel (i.e.: The Warfield Theatre & The Regency Ballroom websites and physical box offices; AXS.com). For this reason, and because we are unable to provide any information regarding ticket purchases to a party other than the cardholder on the order, we do not recommend purchasing tickets from third-party resellers.

Types of Payment Accepted:
CASH, VISA, MC, and AMEX are accepted for ticket sales and food/drinks.

General Rules:
NO bottles, cans, alcohol, cameras, or recording equipment allowed.

Children Rules:
Ages 6+ are welcome at The Regency Ballroom with a paid ticket unless specifically noted. 

AXS Mobile ID

AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. For more information please visit our AXS Mobile ID page.

Seating / ADA Accessible Seating

All General Admission shows are standing room only. If the balcony is open, limited seating will be available on a first come first serve basis. This area is only accessible by stairs.

ADA accessible seating at the Regency Ballroom is available on the main floor.

Accessible seat tickets are available for every AXS ticketed event through the normal purchase process on AXS.com.

You can also call AXS Guest Services Team daily 6am-8pm at 1-888-9-AXS-TIX (1-888-929-7849).

For more information about ADA / Accessible Seating, please CLICK HERE.

Seating Charts

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